Frequently Asked Questions
What are your shipping timeframes?
8 - 10 business days via Aramex Store-to-door.
What is your return policy?
We offer a 30 day return policy for unused products.
How can I track my shipment?
Once your order ships, you'll receive an email with tracking details.
What are your products made from?
Most of our glassware is crafted from quality glass.
What's the best way to reach your team?
Contact us using the form below and we'll get back to you promptly.
Do you ship internationally?
Unfortunately no, we only currently ship within South Africa.
Are your glass products dishwasher safe?
Most of our glassware is dishwasher safe. Please check individual product descriptions for specific care instructions.
Can I place a bulk order?
Yes, we welcome bulk orders. Please reach out via our contact form to discuss your requirements.